There was a time, not long ago, when you wouldn’t have dreamed of ordering a pair of shoes–or even a pair of jeans–online. You needed to see how they fit, feel the quality of their materials, make sure they looked good on you, maybe even walk around in them for a few minutes to make sure they were comfortable. Fast forward to today, and we see retail stores worried about where all their in-store shoppers have gone.
While purchasing a mattress may entail a larger financial investment, shopping online for a mattress is the way of the future….and one that comes with some pretty awesome perks. (For example, you’ll skip the typical salesperson deal-haggling and usually save at least a couple hundred bucks!) Ready to take the plunge and shop for your new mattress online? Here are four crucial things to keep in mind:
Research reputable online retailers.
With many new mattress retailers in the online world, choosing a reputable company is the most important part of your journey. To identify a company’s current levels of customer satisfaction, be sure to read up on reviews from other satisfied (or unsatisfied!) clients whether on the retailer’s site or independent online reviews.
For optimal comfort, advanced technology, and highest levels of quality, look for companies that are owned by experienced industry experts. The Nuvanna mattress was developed by Alvaro Vaselli who, before launching Nuvanna, engineered the technology for some of the biggest names in the mattress industry!
Know exactly how long your trial period will last.
With unmatched privacy and a leisurely amount of time allotted for sleeping on your new mattress, a true, in-home trial period is one of the most important parts of the online shopping experience.
Depending on the number of customers who have tested the product in a store atmosphere, a new mattress may not yet be broken in even after months and months in the showroom. Plus, at home, you’ll truly get to test out what it’s like to sleep on the mattress, not just lay on it for a few moments. In-store distractions like other customers, pushy salespeople, and a less than zen-like ambiance make it difficult to hone in on your actual comfort levels.
Know what to expect if you want to return your mattress.
Before making a snap decision upon arrival–whether it be positive or negative!–you’ll want to give your mattress some time to adjust. After a few weeks of sleeping on your new mattress, it may begin to feel a bit different. As your mattress starts to break in and adjust to your specific body and sleep requirements, you’ll notice some slight variations that can have a profound effect on the way you sleep. For this very reason, online retailers urge you to take advantage of the entire trial period before coming to a decision.
Be sure to know what your warranty covers.
If you do, indeed, love your new mattress, congratulations! But before you throw caution to the wind, it’s good to know how long you’re covered by your warranty…and don’t forget to keep a record of your purchase receipt or confirmation! In foam mattresses, you will want to look for a warranty that will cover you against defects in the foam itself. Through normal wear and tear can cause a bit of a body impression in the foam over the years, you shouldn’t see sagging or impressions that are more than an inch deep. Look for companies who offer solid warranties against sagging, be sure to read through their available warranty remedies, and familiarize yourself with the process of making a warranty claim!